The problem we picked
Not "businesses miss calls." The narrower one: a missed call is not delayed revenue, it is revenue handed to whoever answers next. Voicemail does not slow that down. It formalizes it.
About
AllHours is an AI receptionist for service businesses that live on inbound calls. It answers when your team can't, asks the questions your dispatcher would ask, and books the job into the system you already run.
Not "businesses miss calls." The narrower one: a missed call is not delayed revenue, it is revenue handed to whoever answers next. Voicemail does not slow that down. It formalizes it.
Message-taking moves work from the evening to the morning. It does not stop the caller from continuing to shop. Only a confirmed appointment does that, and a confirmed appointment requires reaching a real schedule.
Owner-operators and small teams in the trades, where the phone is the business and there is nobody free to answer it between 5 PM and 8 AM.
What we believe
An agent that knows twenty things about your business and admits the twenty-first is outside its knowledge is more useful than one that knows five hundred and guesses at the rest. The refusals are a feature, and we design them first.
Urgency and scheduling are separate decisions. A gas smell, an active leak, or a hazard should reach a person, not the next open two-hour window. An agent that books beautifully and mishandles one hazard call has cost more than it made.
Area codes follow people when they move. Qualifying on a caller's number rejects real local leads, which is the opposite of the point. We match your service area against the address the caller gives during intake — the one the truck has to drive to.
A seeded demo business with a month of real calls — booked jobs, escalations, spam filtered out, and the handful that genuinely needed a person.