Deadline work is called in at night
Move-outs, closings, and estate cleanouts get scheduled the evening someone stands in the garage looking at the pile.
Use case · Junk removal
Junk removal is priced on things a caller can only describe: how much there is, how far it has to be carried, and whether any of it is something you cannot legally take. Get those wrong on the phone and the crew discovers it in a driveway.
What it costs you now
Move-outs, closings, and estate cleanouts get scheduled the evening someone stands in the garage looking at the pile.
"A few things" turns into a full truck, and the second load was never on the schedule.
Third-floor walkup, no elevator reservation, no parking for the truck — all billable time nobody quoted.
Paint, tires, propane, and appliances with compressors need to be identified on the call, not at the curb.
Without a structured quote path, every caller gets a bespoke conversation.
A two-person crew arrives at a job that needed three, and the afternoon collapses.
On the call
Asked in the same order every time, at any hour, and attached to the job before anyone drives anywhere.
What are we hauling, and roughly how much?
Anchored to something answerable: a garage bay knee-high, waist-high, or to the ceiling
Where is it — garage, curbside, upstairs, or out back?
Carry distance and stairs drive labor time more than volume does
Is there parking or driveway access for the truck?
Decides crew size, equipment, and realistic duration
Anything on the restricted list — paint, tires, propane, appliances with a compressor?
Surcharges and disposal rules disclosed on the call, not on arrival
Is there a hard deadline — closing, move-out, inspection?
Genuine urgency that justifies the earliest window
Is the property occupied, and do we need building or HOA access?
Elevator reservations and check-in rules can consume half an appointment
Books without you
Never automated
What changes
Bookings are written back into the system you already run, with the full intake and the transcript attached to the job.
Writes into
Other trades